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<img src="/icons/question-mark_lightgray.svg" alt="/icons/question-mark_lightgray.svg" width="40px" /> OVERVIEW
- What is an HSA/FSA account?
 
- What is Truemed?
 
- How does using my HSA/FSA account save me money?
 
- What is a Letter of Medical Necessity?
 
- Why should I use my HSA/FSA funds with Truemed’s partner brands?
 
- I don’t have an HSA/FSA. Can I still benefit from Truemed?
 
- I don’t live in the US. Can I still get reimbursed with Truemed?
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<img src="/icons/question-mark_lightgray.svg" alt="/icons/question-mark_lightgray.svg" width="40px" /> TRUEMED PROCESS
- Can I just use my HSA/FSA card at checkout?
 
- What is the step-by-step process for submitting to HSA/FSA administrators for reimbursement?
 
- How long does HSA or FSA reimbursement take?
 
- Can I use Truemed’s services for past purchases?
 
- Do I need to take Truemed’s survey every time I make a purchase from a partner brand?
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<img src="/icons/question-mark_lightgray.svg" alt="/icons/question-mark_lightgray.svg" width="40px" /> HSA/FSA ACCOUNT QUESTIONS
- I don’t have enough funds in my HSA/FSA account to reimburse the entire purchase. Can I still use Truemed?
 
- What if my reimbursement is rejected by my administrator?
 
- What if I haven’t contributed to my HSA/FSA. Will I still be able to maximize my savings?
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